Posted by Jerry McAllister on Nov 26th 2024
I followed measuring instructions but still ordered the wrong size. Probably my mistake. I returned the cap immediately. It was delivered last week to your facility but have not heard a word. I don’t know if the replacement order has been processed or shipped. I have no idea when it will arrive. I’m very disappointed with this process. Can someone please let me know where the replacement stands. I would appreciate. Thank you. ~ Hi Jerry, We ask 2-3 weeks for processing once we recieve the item. It does look like your exchnage was processed today, so you can expect to see that within 5-7 business days. Please reach out to our customer service team if you have any further questions. SK ~