Posted by Craig on Mar 28th 2025
I ordered the waxed cotton cap to wear when it gets too warm for wool SK cap. When the cap arrived, there was an almost imperceptible sewing issue - I doubt anyone else would ever notice it, but it bugged me every time I saw myself in a reflection. I called SK customer service, they asked if I could send them some pics, and they called me back that same day, apologizing and telling me a replacement was on the way. What more could you expect? Great company. Support them.